Personalized experience
Omcom helps you create personalized experiences for your customers at scale while delivering exceptional service for you. We actively engage with our clients, sharing best practices, and continuously seeking avenues to improve their businesses.
Channels that work in digital age
Embrace the future of chat commerce and make WhatsApp your communication channel of choice, benefiting from its 98% open rate and 5 times higher conversion rate compared to email and SMS.
Greatest ROI on marketing dollar
Experience higher engagement, increased response rates, and stronger customer relationships with Omcom.
Scalable and Secure
We have experience working with and advising large enterprises in the e-commerce space, handling tens of thousands of chats monthly, and supporting large teams through mega-sales campaigns.
Grow your WhatsApp audience - establish direct communication channel with your customers
Collect reviews and run surveys
Run marketing campaigns
30%
increase in efficiency
5X
reduced customer response time
4M+
customer inquiries processed
200+
stores connected to Omcom
Our Average Customer Response Time reduced from 19 minutes to 4 minutes. Amazing impact Omcom is having on our business already. Great to see.
Omcom client
How Omcom creates value for our clients
Channel Enablement
Unlocking WhatsApp Business Platform and conversational commerce and for enterprises and SMEs
Ops efficiency
Providing automated workflows and tools for customer support and sales teams
Insights
helping brands deliver personalized experience to each customer
Online - Offline integration
Creating seamless online - offline experience for the customer
Consumer Engagement
Delivering marketing campaigns across channels
For your convinience Omcom is integrated with main payment providers
