Omnichannel conversational commerce software platform


Connect with your customers on their preferred channel. Send and receive messages from all major messengers and marketplaces via one inbox. Guide your customer’s journey - before, during, and after the sale.



 

What we do



We change the way enterprises interact with consumers

Omcom helps brands create personalized omnichannel Consumer Journey: buying directly from brands via WhatsApp, Line, TikTok, Amazon, Shopee, and other channels, then going to the physical store and continuing the conversation where it was left online - that's what Omcom creates.


 

How we do it



Omcom Software helps enterprises connect with customers on their preferred channel. Send and receive messages in real time from all major messengers and marketplaces via one inbox. Guide your customer’s journey - before, during, and after the sale.


 

Why we are different



Omcom is an omnichannel conversational commerce solution tailored to the needs of enterprises. We unify conversational, social, and marketplace commerce for enterprises. Moreover, Omcom has CRM functionality, which helps create a personalized experience when interacting with customers.


1st-place-medal
30%

increase in operational efficiency

party-popper
5X

reduced customer response time

smiling-face-with-sunglasses
4M+

customer inquiries processed

slot-machine
200+

stores connected to Omcom


Our Average Customer Response Time reduced from 19 minutes to 4 minutes. Amazing impact Omcom is having on our business already. Great to see.


Omcom client


How Omcom creates value
for our clients





Read about us

ada_asia

Omcom & ADA Asia

Omcom changes the way enterprises and customers interact. Enterprises can build personal relationships with customers at scale, providing seamless omnichannel experience.
Read more

For your convinience Omcom is integrated with main payment providers


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