Omnichannel conversational commerce software platform
Connect with your customers on their preferred channel. Send and receive messages from all major messengers and marketplaces via one inbox. Guide your customer’s journey - before, during, and after the sale.
What we do
We change the way enterprises interact with consumers
Omcom helps brands create personalized omnichannel Consumer Journey: buying directly from brands via WhatsApp, Line, TikTok, Amazon, Shopee, and other channels, then going to the physical store and continuing the conversation where it was left online - that's what Omcom creates.
How we do it
Omcom Software helps enterprises connect with customers on their preferred channel. Send and receive messages in real time from all major messengers and marketplaces via one inbox. Guide your customer’s journey - before, during, and after the sale.
Why we are different
Omcom is an omnichannel conversational commerce solution tailored to the needs of enterprises. We unify conversational, social, and marketplace commerce for enterprises. Moreover, Omcom has CRM functionality, which helps create a personalized experience when interacting with customers.
increase in operational efficiency
reduced customer response time
customer inquiries processed
stores connected to Omcom
Our Average Customer Response Time reduced from 19 minutes to 4 minutes. Amazing impact Omcom is having on our business already. Great to see.
Omcom client
How Omcom creates value
for our clients
Channel Enablement
Unlocking omnichannel conversational and social commerce for enterprises
Ops efficiency
Providing automated workflows and tools for customer support and sales teams
Insights
helping brands deliver personalized experience to each customer
Online - Offline integration
Creating seamless online - offline experience for the customer
Consumer Engagement
Delivering marketing campaigns across channels
Read about us
For your convinience Omcom is integrated with main payment providers
