How it works - Marketplaces

Omcom is fully integrated with Lazada and Shopee. Start using Omcom within 10 minutes!

Starting with Omcom

  1. Sign up with Omcom.
  2. Connect your Lazada and Shopee stores.
  3. Add your team members - business managers and support agents.
  4. Choose access for each user. Set up access for each store for different user with couple of clicks.
  5. Start using multichannel chat solutions within minutes.

Smart Chat Solution

  1. You will see all your customer inquiries across channels in Omcom messenger.
  2. Streamlined chat flow. Inquiries are sorted - Open, Follow Up, and Closed.
  3. Use our smart templates or customize your own. Order data will be pulled automatically when you use smart templates. No need to copy paste.

Omcom is integrated with marketplaces

Omcom is integrated with marketplaces. Within minutes, we will pull your information across channels to Omcom platform. Your data protection and cybersecurity is our top priority. Please be assured that your data is safe and protected with us. We are officially approved software developers for Lazada and Shopee API solutions.


Sign up now and experience higher engagement, increased response rates, and stronger customer relationships with Omcom.

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